Customer Service Representative
Makati, National Capital Region
Posted 23 days ago
- Company:
- Dempsey Resource Management, Inc.
- Company Description:
- Dempsey Resource Management is an executive search company engaged in the sourcing and referral of college graduates and professionals. Basically, we are an external HR to our partners focusing on sourcing and recruitment. What we do is we look for potential professionals that may fit the requirements of our partners and we refer to our partner for possible direct hiring.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
* Preferably with 1-2 years in healthcare service, Healthcare BPO, Claims or LOA coordination
* Has knowledge with basic medical terminology, privacy, and data handling standards
* Proficient in Microsoft Office and Smartsheet, fast and accurate typing and documentation
* Effective communication, good leadership, customer service-oriented
* Amenable to night shift and shifting schedules
* Able to work from home when needed
* Can start ASAP
* Licensure: No professional license required
* Reliable and punctual
* Willing to undergo training and continuous learning
Key Roles:
* Attends to EastWest Healthcare’s general inquiries, facilitate out-patient availments thru the 24/7 Hotline
* Facilitate Hospital Admission and Discharges of EastWest Healthcare Members thru the 24/7 Hotline
* Secures medical documents as deemed necessary related to hotline transactions
* Billing and payment verification
* Cross departmental collaboration
* Performs other duties and responsibilities as maybe assigned by the immediate superior
Work location: Makati
Work schedule: For discussion
Salary Range: Php 16,000 – Php 18,000
