Workforce Associate
Angeles, National Capital Region
Posted today
- Company:
- NovanoxPH
- Company Description:
- Recruitment Streamlined IT, Management, and Bookkeeping Services for Your Business Growth ,leading provider of outsourcing solutions that streamline business operations, reduce costs, and enhance efficiency.
- Contract Type:
- Remote
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Assist in creating and maintaining staff schedules based on forecasted demand.
Monitor attendance, time-off requests, and shift adherence.
Support real-time workforce adjustments in response to call volumes, absenteeism, or service level changes.
Communicate schedule changes and updates to team members and supervisors.
Help collect and organize workforce data for reporting and analysis.
Coordinate with HR and Operations to track new hires, terminations, and schedule changes.
Ensure data accuracy in workforce management systems (e.g., Kronos, NICE, Workday).
Requirements:
High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
1+ year of administrative or operations support experience (preferably in scheduling or staffing).
Basic understanding of workforce planning or scheduling concepts.
Proficient in Microsoft Excel and comfortable with scheduling software.
Strong attention to detail and organizational skills.
Good communication and teamwork abilities.
