Software Tech Support Agent - Earn up to 37k.

Makati, National Capital Region

Posted 22 days ago


Company:: Sapient Global Services
Company Description:: Sapient provides flexible staffing solutions and workforce management expertise to our organizations for every size, and we are seeking talented specialists to join our internal team. Sapient is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 24

Job Description

We're growing and we want YOU to be part of our Tech Support Account in Metro Manila!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

Your Day-to-Day:

•Provide technical support and troubleshooting for a range of tech products and services.
•Handle technical inquiries, issues, and support requests from customers.
•Offer accurate information and solutions related to hardware, software, and connectivity problems.
•Process service requests and follow up to ensure customer satisfaction.
•Resolve technical issues and escalate complex problems as needed.
•Maintain detailed records of support interactions and resolutions.

Qualifications:

•High school diploma or equivalent required; a degree in IT, Computer Science, or a related field is a plus.
•No prior tech support experience necessary—we provide comprehensive training!
•Strong communication and problem-solving skills.
•Basic understanding of tech products, software, and troubleshooting techniques.
•Ability to work independently and adapt to changing technical environments.
•Familiarity with support tools and systems is a plus but not required.

Why You Should Apply:

•Competitive Salary Monthly Commissions
•Fast-Track Career Growth for top performers
•HMO with 2 FREE Dependents from Day 1
•Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
•Pioneer Accounts (including Non-voice and Easy Accounts)
•Incentives, Signing Bonuses, and More Premium Perks
•Flexible Shifts (Day, Mid, and Night)
•Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re tech-savvy or looking to break into the field, we have a place for you!

Ready to make your next big move? Let’s chat about how you can grow with us—apply today!