Healthcare Support Specialist (Non-Voice/Voice) START ASAP

Manila, National Capital Region

Posted today


Company:: ElevateCareers
Company Description:: We are a leading business process outsourcing (BPO) company with over 30 years of customer service experience. Headquartered in the Philippines, the company specializes in delivering high-quality services across various industries, emphasizing employee welfare and fostering a culture of duty and collaboration. Caldwell Communications is committed to equality, innovation, and sustainability, actively seeking to make a positive impact on the environment and the communities it serves.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

We’re looking for motivated and service-driven individuals to join our team as Customer Service Representatives. Whether you’re a fresh graduate or have no prior call center experience, we welcome you to apply and grow with us!

Required Qualifications:
Must be at least 18 years old and currently living within Metro Manila
Senior High School graduate (new curriculum), High School graduate (old curriculum), or college undergraduate/graduate of any course
Strong communication skills and willingness to work onsite on a shifting schedule

Key Responsibilities:
Assist customers with questions, concerns, or service needs in a clear and professional manner
Provide accurate information and solutions while maintaining a positive experience
Manage inquiries and document customer interactions effectively

Work Environment & Perks:
Earn up to PHP 27,000
HMO coverage starts on Day 1, with free medical insurance upon regularization (includes common-law partners)
Additional perks: Rice allowance, paid leaves, night differential, holiday and OT pay, and mental wellness support
Government-mandated benefits and 13th month pay
Discounted medicine access for employees
Inclusive and supportive work culture