Arabic-English CSR - Cebu
Cebu, Cebu
Posted 20 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Senior High School
- Number of vacancies:
- 1
Job Description
The hiring process begins with a phone prescreening, followed by two in-person interviews in Cebu Business Park during late afternoon/night hours.
TASQ is hiring immediately for this position, which involves handling customer inquiries and/or doing sales about travel bookings via phone, email, and chat.
Key responsibilities include providing travel information, assisting with reservations, resolving issues, and staying updated on industry trends.
Required qualifications include at least 2 years of BPO customer service experience (travel industry experience is a bonus), advanced communication skills in both languages, and a high school diploma (college degree preferred).
Benefits include paid leave, HMO with a free dependent, career growth potential, and a competitive salary (which is going to be higher than the typical CSR role because of the need to use two languages).
