Call Center Agent (Arabic and English speaker) - Cebu
Cebu, Cebu
Posted yesterday
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Senior High School
- Number of vacancies:
- 3
Job Description
The recruitment process starts with a phone prescreen, followed by two in-person interviews held in Cebu Business Park during late afternoon or evening hours.
TASQ is hiring immediately for this role, which involves managing customer inquiries and sales related to travel bookings through phone, email, and chat.
Key duties include providing travel information, assisting with reservations, resolving customer issues, and staying informed about industry trends.
Candidates should have at least 2 years of BPO customer service experience (experience in the travel industry is a plus), excellent communication skills in both languages, and a high school diploma (a college degree is preferred).
Benefits offered include paid leave, HMO coverage with a free dependent, opportunities for career advancement, and a competitive salary that is higher than standard CSR roles due to the bilingual requirements.
