Management Trainee (KFC Catarman Samar)
Catarman, Northern Samar
Posted yesterday
- Company:
- One Food Group Management Services, Inc.
- Company Description:
- We help the country’s exciting food brands – KFC, Mister Donut and Tokyo Tokyo through home-grown yet world class innovations and business solutions. We are a hub of experts in the fields of Restaurant Management; Operations Research; Marketing; Finance and Audit; Business Development; Information Technology; Quality Assurance & Technical Training; Supply Chain; Manufacturing; Design, Construction, and Engineering; Farm Management; Human Resources and Research & Development.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
1. Support in Daily Operations:
- Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to operational standards.
- Manage shift duties, including opening and closing procedures, to ensure smooth restaurant functionality.
2. Customer Service:
- Provide high-quality customer service and support to ensure a positive dining experience.
- Address customer concerns and complaints in a professional manner, escalating issues to the RGM or AGM when necessary.
3. Staff Supervision:
- Assist in supervising and coordinating the activities of restaurant staff during shifts.
- Help with training new employees and providing ongoing support and guidance to current team members.
- Participate in scheduling and ensuring adequate staffing levels during shifts.
4. Inventory and Stock Management:
- Assist in managing inventory levels and ensuring proper stock levels are maintained.
- Support inventory control procedures, including receiving and checking deliveries.
5. Compliance and Standards:
- Ensure that the restaurant maintains high standards in food quality, service, health, and safety.
- Assist in conducting routine checks to ensure compliance with health and safety regulations and brand standards.
6. Financial and Administrative Tasks:
- Support the RGM/AGM in managing cash handling and financial transactions.
- Assist with daily administrative tasks, including tracking sales and monitoring expenses.
7. Marketing and Promotions:
- Assist in implementing marketing and promotional strategies as directed by the RGM or AGM.
- Participate in organizing and executing store events and promotions to drive customer engagement.
8. Team Development:
- Support staff development initiatives, including training and performance feedback.
- Foster a positive work environment and contribute to team-building activities.
9. Problem-Solving:
- Assist in resolving operational issues and emergencies in the absence of the RGM or AGM.
- Learn and apply crisis management techniques as part of the training program.
10. Learning and Development:
- Engage in the management training program, attending workshops and seminars as required.
- Gain hands-on experience in various aspects of restaurant management to prepare for future leadership roles.
