Restaurant General Manager

Qualifications:
Education & Experience:
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 3–5+ years of experience in restaurant management or hospitality.
• Proven track record in a supervisory or leadership role.
Skills & Competencies:
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Solid understanding of business and financial principles.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in POS systems and restaurant management software.

Responsibilities:

o Oversee all restaurant operations, including opening/closing procedures.
o Ensure food quality, service standards, and cleanliness meet brand and health regulations.
o Manage inventory, ordering, and waste reduction.
o Conduct regular staff evaluations and implement development plans.
o Foster a positive and productive work environment.
o Handle customer complaints and feedback promptly and professionally.
o Monitor dining areas to ensure customer satisfaction.
o Promote excellent service through example and training.
o Prepare and manage budgets, financial reports, and payroll.
o Analyze sales figures, labor costs, and profitability.
o Implement cost-saving and revenue-generating strategies.
o Ensure compliance with food safety, hygiene, and health regulations.
o Maintain all required licenses and permits.
o Uphold security and safety protocols for guests and staff.