Team Lead - Medical Equipment Support (BPO)
Cebu, Cebu
Posted yesterday
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
**Position Overview: Team Lead - Medical Equipment Support (Cebu)**
**Type of Support:** Blended (30% Voice, 70% Back Office)
**Account Type:** Medical Equipment Support
**Work Arrangement:** Onsite (Cebu)
**Shift Schedule:** Aligned with US business hours
**Educational Requirements:**
- Must be a college graduate (preferably in Pharmacy, Life Science, or Biomedical Engineering).
**Work Experience:**
- Over 4 years of experience as a Team Lead.
- Preferred experience in healthcare, particularly with insurance, claims processing, and US benefits.
- Experience in handling complaints related to medical technology is required.
- Familiarity with ISO 13485, 21 CFR, and EUMDR standards.
