Branch Customer Service Representative

Pampanga, Pampanga
Posted today
Logo Gigahertz Computer Systems
Company:
Gigahertz Computer Systems
Company Description:
Gigahertz offers high-quality and affordable technology designed to improve your daily routine. Our diverse range includes powerful laptops, vivid monitors, efficient desktops, and essential peripherals, all known for their outstanding performance. With our great prices and extra benefits, you get exceptional value for your money. Explore our collection today and find the perfect tech solutions for your needs.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
2

Job Description

Assist walk in customer
Manage queue at the branch
Assists client with inquires relating service
Record and monitor all service inquiries receive from our branch
Promote company service offer including attachment ( ram, OW parts, hard drive and adapter )
Ensure the correctness of services offered to client
Close and achieve a monthly target given by the top management
Ensure to gather all customer information correctly
Coordinate with respective department if needed to solve issue and concern of the customer
Solve customer complaints, following up/touch base with current/previous customer by doing follow up calls
Ensure 100% updated your internal monitoring
Ensure all your back out report and inquiries should be put in the CRM
Salary:
₱16,770.00 Monthly