CS - Center of Excellence Assistant Manager (Taguig)

Taguig, National Capital Region
Posted 21 days ago
Logo TASQ Staffing Solutions
Company:
TASQ Staffing Solutions
Company Description:
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

TASQ is seeking a CS - Center of Excellence Assistant Manager to start work as soon as possible. The initial pre-screening interview will be conducted via phone.

About the job CS - Center of Excellence Assistant Manager (Taguig)
Responsibilities:

Experience in creating process definition or framework for coaching, training, reporting, governance, and workforce management.
Process improvement and process framework creation.
Requirements:

Relevant years of experience: 5 years minimum BPO experience in customer service
Leadership experience: 4 years minimum handling a team for customer service accounts
Educational attainment: College Grad any course
Amenable to work in shifting schedules.
Amenable to work ONSITE BGC Taguig
Able to start ASAP.
Benefits:

HMO for Employee and 2 Dependents (On Day 1)
Quarterly performance bonus
Outstanding career development opportunities and exposure to multiple accounts
Weekends Off