Assistant Manager for the CS - Center of Excellence - Taguig
Taguig, National Capital Region
Posted today
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
**Position: CS - Center of Excellence Assistant Manager (Taguig)**
**Responsibilities:**
- Developing process definitions or frameworks for coaching, training, reporting, governance, and workforce management.
- Implementing process improvements and creating process frameworks.
**Requirements:**
- At least 5 years of experience in the BPO sector with a focus on customer service.
- Minimum of 4 years of leadership experience managing a customer service team.
- A college degree in any field.
- Willingness to work flexible shifts.
- Must be available to work onsite in BGC Taguig.
- Able to start immediately.
**Benefits:**
- Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day.
- Quarterly performance bonuses.
- Excellent opportunities for career growth and exposure to various accounts.
- Weekends off.
