Call Center Senior Group Lead - Medical Equipment Support
Cebu, Cebu
Posted over 30 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
The pre-screening interview will take place over the phone.
About the job Senior Group Lead - Medical Equipment Support (Cebu)
Nature Of The Account: Medical Device
Type of Support: Handles global complaint for voice and non-voice
Work Arrangement: Onsite (Cebu)
Shift Schedule | Restdays: Night Shift | Weekends off
Educational Requirement:
College Graduate
Life Sciences Graduate, Engineering (medical, biomedical, chemistry)
Requirements:
Good communications skills and stakeholder management
Preferred: experience in complaint handling and medical device, or healthcare accounts
Can consider telco, sales, financial background as long as they meet
Atleast 3yrs. ops management experience and has the required degree
Overall work experience is not less than 7yrs. in BPO environment
