Restaurant Supervisor

- Supervise and coordinate the activities of the restaurant staff, including servers, bartenders, and hosts/hostesses

- Ensure exceptional customer service, responding promptly to customer complaints and concerns

- Support the Restaurant Manager and Assistant Manager in achieving sales and profit goals, including upselling and promoting menu items

- Maintain high standards of food quality, presentation, and safety, adhering to health and safety regulations

- Assist with training and developing new staff members to ensure excellent service standards and high levels of job satisfaction

- Manage cash handling and point-of-sale systems, ensuring accuracy and efficiency

- Collaborate with the Restaurant Manager to implement marketing strategies and promotions

- Ensure compliance with company policies, procedures, and standards

Job Qualifications:

-Bachelor's degree in Hospitality Management, Business Administration, or related field

- 1+ year of experience in a supervisory role in a restaurant or hospitality environment

- Proven track record of providing exceptional customer service and supporting sales growth

- Strong leadership and communication skills, with the ability to motivate and develop staff

- Excellent problem-solving and conflict resolution skills

- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously

- Knowledge of restaurant operations, food safety, and health and safety regulations