Restaurant Supervisor

• Appointing, inducting, and mentoring new staff members
• Scheduling shifts of staff
• Resolving customers questions and grievances in a professional manner
• Ensuring that the store adheres to pertinent health and safety regulations
• In-charge and responsible for all equipment that warrant replacing and replenishing
• Assist the Operations Head in the day-to-day operations of the branch
• Acts as a substitute when the operation head is not around
• Make sure that the company’s rules and regulations are followed
• Provides feedback and recommendations in relation to the employee’s performance
• Issues memorandums to employees in relation to work attitude and performance
• Assists in paperwork tasks assigned by the Management
• Ensures the safety of everyone inside the store
• Coordinates with Human Resources Department and the Upper Management for any operation and employee-related concerns
• Assists the operations head in ensuring that the workflow process in the branch is implemented
• Make sure that the company’s rules in food sanitation procedures are followed
• Does the monthly inventory of the dining, kitchen wares and equipment, including wastage & spoilage
• Report Daily, Monthly Sales Report to be submitted to Head Office
• Guides and observes colleagues’ performance to ensure adherence to company standards
• Assists the operations head in providing constructive criticism to colleagues’ performance
• Receives stocks delivered in the kitchen and store the items properly
• Reports any concerns or issues to the Operations Head.