Call Center Agent - Taguig (April 15 start date)
Taguig, National Capital Region
Posted 22 days ago
- Company:
- TASQ Staffing Solutions
- Company Description:
- Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 5
Job Description
- A minimum of a High School Diploma or equivalent is required.
- Preferred candidates should have 1 year of experience in call center collections, customer service, or telemarketing.
- Effective communication skills in English, both oral and written, are essential.
Applicants must be open to working in either collections or anti-fraud roles.
**POSITION PURPOSE: Collections Starting April 15**
In this role, you will spend your day calling customers to remind them of missed or overdue payments, addressing different levels of delinquency. Your duties will include helping customers find solutions for payment arrangements. You will handle both inbound and outbound calls, employing effective negotiation and relationship-building techniques to assist customers and resolve issues. Additionally, you will manage multiple systems while working efficiently on the computer. As you represent the client during these calls, the focus of our collection efforts is to maintain a positive customer experience and uphold the client's brand reputation.
