Non-Voice Call Center Agent Pure Chat only
Pasig, National Capital Region
Posted today
- Company:
- Orbit Teleservices
- Company Description:
- We provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. We strive to meet their needs at every point of contact, whether we’re answering questions, responding to complaints or making a sale.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 100
Job Description
As a Non-Voice Agent, you’ll handle customer inquiries through chat and email, helping resolve concerns, answer product or service-related questions, and ensure a positive customer experience—all while keeping things clear, accurate, and professional.
WHAT YOU'LL DO:
- Respond to customer inquiries via chat and email
- Assist with account-related issues, product questions, and basic troubleshooting
- Maintain clear documentation of each interaction
- Ensure high-quality, timely, and professional responses
QUALIFICATIONS:
- Strong written English and typing skills (at least 40 WPM preferred)
- Good reading comprehension and attention to detail
- Basic computer navigation and multitasking abilities
- Customer service experience is a plus, but not required
- Open to shifting schedules, including nights, weekends, and holidays
WHY JOIN US?
- 100% non-voice: no phone calls, ever
- Competitive compensation and performance bonuses
- Opportunities for growth and career development
- Friendly and inclusive team environment
- Comprehensive training provided
- Salary:
- ₱25,000.00 Monthly
