Customer Service Representative

Alabang Muntinlupa City, National Capital Region

Posted 22 days ago

Company:: Dynamic Talent Solutions
Company Description:: Dynamic Talent Solutions is a certified, woman-owned staffing firm that provides customized, cost-effective total talent solutions to best-in-class companies that regard people as their most celebrated and valuable assets. Whether you’re looking for contract staffing, direct hire or payrolling services, Dynamic Talent Solutions can lower the total cost of talent acquisition without sacrificing quality. Our promise: In-Demand Talent, On-Demand Results!
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 10

Job Description

As a Customer Service Representative you are responsible to:
Addressing customer questions about accounts, transactions, billing, payments, and other financial matters.
Promptly addressing and resolving customer complaints and issues related to financial products and services.
Helping customers with new account applications, account verification, and navigating online banking or mobile apps.
Protecting sensitive customer information and ensuring data security.
Keeping accurate records of customer interactions and transactions.
Ensuring customer satisfaction by providing prompt and helpful service.

Required Qualifications:
Bachelor's degree in accounting or any related course.
Minimum of 2 years experience in accounts receivable
Experience in AR Collection
Excellent communication skills.
Willing to work onsite.