Collection Specialist (Spanish Bilingual) - Up to 82k Pay

Manila, National Capital Region

Posted 2 days ago

Company:: Telesys BPO Hub
Company Description:: Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 10

Job Description

Diagnose, troubleshoot, and resolve customer concerns promptly while maintaining efficiency. When necessary, escalate complex issues to the appropriate department, ensuring a positive customer experience.
Recognize opportunities to retain customers by presenting alternative solutions, promoting special offers, or recommending service upgrades tailored to their needs.
Follow all regulatory and company policies related to customer privacy, data security, and compliance requirements.

Salary:: ₱82,000.00 Monthly

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