Telesys BPO Hub

Industry / Business Sector
Telecommunications
Province:
National Capital Region
City:
Manila

Company Description

Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.

Latest 20 jobs available at Telesys BPO Hub

Start ASAP - Healthcare Account
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately record...
Start ASAP - Travel Account
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Deliver precise details regarding travel products, policies, and procedures. Handle and resolve customer concerns, travel interruptions, and any issues that may occur during booking or travel. Stay informed about booking...
Start ASAP - Tech Support
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team...
Start ASAP - Customer Care Specialist
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Address customer complaints, offer solutions, and follow up. Manage account changes, upgrades, cancellations, and refunds. Stay updated on products and promotions to inform customers. Follow company policies on calls, privacy,...
Start ASAP - Shopping Account
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Quickly respond to customer inquiries through phone, chat, or email. Familiar with shopping platforms such as Amazon, eBay, Lazada, Rakuten, and others. Monitor shipments and provide customers with delivery status...
Start ASAP - Hotel Reservations
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Manage hotel bookings, customer inquiries, and cancellations for guests and partners. Offer precise details on room availability, pricing, amenities, and policies. Process reservations efficiently and without errors. Address customer concerns...
Start ASAP - Gaming Account
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Offer precise information and support on account management, game features, technical concerns, and billing inquiries. Guide customers through troubleshooting steps and deliver effective solutions for technical problems. Help customers with...
Start ASAP - Ticketing Agent
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Handle incoming customer calls related to ticket inquiries, reservations, and cancellations. Guide customers through the online ticketing system and troubleshoot any technical issues. Forward complex or unresolved concerns to the...
Start ASAP - Hotel Booking
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Handle customer inquiries through email, chat, or other communication channels as needed. Help customers adjust or cancel reservations while adhering to hotel policies. Identify and resolve reservation issues, including overbookings,...
Start ASAP - Food Delivery Account
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about...
Call Center Agent - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions, including call logs and...
Chat Support - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. Refer unresolved concerns to the relevant department or supervisor, following company guidelines. Keep current with...
Realtime Analyst - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity. Support the creation and modification of agent schedules by...
E-Commerce - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Offer precise details regarding products, services, order progress, shipping, returns, and refunds. Keep track of orders and proactively update customers on any delays or concerns. Stay informed about platform updates,...
Content Moderation - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Detect and escalate content that breaches policies or may harm the community. Communicate moderation decisions to users in a supportive way, providing clarity on acceptable content. Record and report incidents...
Non-Voice Account - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and...
Flight Booking - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Support customers with account-related questions, such as billing, technical issues, product details, and service requests. Diagnose, address, and resolve customer concerns using available tools and resources. Report recurring issues and...
Insurance Specialist - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Help customers with the claims process, including submitting claims and giving updates on their status. Clarify billing procedures, payment methods, and policy renewal details for customers. Make sure all customer...
Airline Reservations - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Help customers with airline ticket bookings, seat reservations, and reservation modifications. Respond to questions about airline services, special assistance, and travel requirements. Accurately input and update information in real time....
Back Office Rep - Open to Fresh Grads
03/31/2025
Salary ₱28,000.00 Monthly
Manila, National Capital Region
Handle and oversee customer inquiries, such as refunds, adjustments, and follow-ups. Verify, store, and retrieve necessary documents as required. Ensure the accuracy and quality of completed tasks to uphold standards....