IT Sales Engineer

Job Description:

· Achieve monthly sales quotas.
· Contact potential clients and arrange meetings to create rapport.
· Communicate with customers, business, and technical stakeholders.
· Provide technical consultation to existing and potential customers and recommend appropriate service solutions to address their needs effectively.
· Create and maintain a database of current and potential customers.
· Process sales orders and service quotations with accuracy and timeliness.
· Stay informed about competing products and services and analyze its impact to Controtek products and services.
· Collaborate with the sales/technical teams to understand customer requirements and participate in sales presentations and products demonstrations to convey the value of the company’s services.
· Assist and collaborate with the service team to ensure client queries, appointments & deliveries are handled efficiently and on-time.
· Employ excellent oral communication and best practices in customer service and customer relations.
· Assist in handling client complaints and after sales concerns and provide appropriate solutions.
· Other related tasks assigned from time to time.

Qualifications:

1. A Bachelor's degree in Engineering, Instrumentation, Marketing, Business Administration, or related field.
2. Experience in sales and engineering is an advantage.
3. Strong communication, interpersonal, customer service, and sales skills.
4. The ability to relate technical information to non-technical customers.
5. Excellent technical and problem-solving skills.
6. Good leadership and team working skills.
7. Willingness to travel.