Help Desk Support - Open for Freshies

Mandaluyong, National Capital Region
Posted 10 days ago
Company:
CC- Global Careers
Company Description:
We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Salary will range (Newbie): 16,000 - 24,000 (Tenured): 18,000 - 28,000
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Junior High School
Number of vacancies:
10

Job Description

Troubleshoot Issues: Diagnose and resolve hardware, software, and network problems.

Assist Users: Provide technical support via phone, email, or chat.

Log Issues: Record and track issues in the help desk system.

Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.

Maintain Knowledge Base: Update FAQs and guides for common issues.
Salary:
₱18,000.00 Monthly