Help Desk Support - Open for Freshies
Mandaluyong, National Capital Region
Posted 10 days ago
- Company:
- CC- Global Careers
- Company Description:
- We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Salary will range (Newbie): 16,000 - 24,000 (Tenured): 18,000 - 28,000
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Junior High School
- Number of vacancies:
- 10
Job Description
Assist Users: Provide technical support via phone, email, or chat.
Log Issues: Record and track issues in the help desk system.
Provide Solutions: Offer step-by-step solutions or escalate complex issues to higher support tiers.
Maintain Knowledge Base: Update FAQs and guides for common issues.
- Salary:
- ₱18,000.00 Monthly