General Virtual Assistant (experience in ServiceM8 CRM)
Angeles City, Pampanga
Posted 3 days ago
- Company:
- Australian Outsource Desk Inc.
- Company Description:
- We are an Australian Owned and Managed BPO Company with Over 20 years’ experience until the Company decided to engage with Offshoring. Over the years, our role as an outsourcing provider has delivered multiple diverse functions servicing Australian Companies. Whether the Client is the new disruptor on the block, a fully-fledged game-changer in its prime, or an established icon that needs reinvention, we guide our Clients on a custom journey toward Measurable Improvement.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
***ONSITE***
Job Type: Full-time
Salary: Negotiable based on skills and experience
Job Description:
We are looking for a highly organized and proactive General Virtual Assistant to support our client operations. The ideal candidate must have experience using ServiceM8 CRM, handling general administrative tasks, and preferably some background in the electrical trade industry. You will play a key role in managing job bookings, customer communication, invoicing, and assisting with various administrative tasks to ensure smooth day-to-day operations.
Key Responsibilities:
Manage and update ServiceM8 – job scheduling, invoicing, quoting, and client communication.
Respond to customer inquiries via phone, email, or chat in a professional manner.
Organize and manage calendars, appointments, and reminders.
Assist in creating and managing job quotes, purchase orders, and invoices.
Perform data entry and maintain accurate records.
Handle general admin tasks such as email management, document preparation, and reporting.
Coordinate with field technicians or electricians to ensure jobs are completed on time.
Assist in follow-ups with clients for payments and feedback.
Other ad hoc tasks as assigned.
Qualifications & Requirements:
Proven experience as a Virtual Assistant, Admin Assistant, or similar role.
Proficiency in ServiceM8 is a must.
Strong administrative, organizational, and time-management skills.
Experience in the electrical trade industry or working with tradies is a plus.
Excellent verbal and written English communication skills.
Tech-savvy – ability to quickly learn new software and tools.
High attention to detail and ability to work independently.
Strong customer service skills and ability to handle client inquiries professionally.
Preferred but Not Required:
Experience with bookkeeping or accounting software (Xero, MYOB, etc.).
Background in the construction, plumbing, or electrical industry.
Familiarity with other job management software.
Details:
Office-based: 3F Plaza Victoria Bldg., Sto. Domingo, Angeles City, Pampanga
Monday to Friday
Morning Shift
Opportunity to work in a dynamic and supportive environment
Career growth and skill development opportunities
Competitive Salary and benefits package
Fast Application process
Interview process: Pre-screening / Initial Interview / Second Interview / Client interview
