Collection Specialist (Open for Fresh Graduates)

Quezon City, National Capital Region

Posted yesterday

Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 200

Job Description

Company: This company is one of the most largest IT company not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.

Position: Accounts Receivable & Collection Specialist
Company Industry: IT Company
Location: Eastwood, Quezon City
Salary Offer: Php 30,000 - Php 35,000
Work Schedule: Monday - Saturday - Night Shift
Work Set Up: Work Onsite

Benefits:

Government Mandated Benefits
Sick Leave
Vacation Leave
HMO
*Other Benefits will be discuss during interview
Job Requirements:

Bachelors Degree in Accounting, Finance or any related field.
Fresh Graduates are welcome to apply.
At least 1 year experience in Accounts Receivable or Collection with BPO experience.
Experience in Customer Service/AR support or handling customer inquiries is an advantage
Amendable for night shift schedule.
Amendable to start as soon as possible.
Job Responsibilities:

Handle inbound calls from customers regarding outstanding balances.
Examine and resolve client complaints or issues pertaining to order fulfillment, payments, or invoicing.
Ensuring that all client interactions and payment statuses are accurately documented.
Work together with internal departments to guarantee that client complaints are resolved accurately and promptly.
Meet or exceed monthly service level agreements.
Recruitment Process: (Online Interview)

Initial Interview
Assessment
Final Interview
Job Offer