Spanish Healthcare Support (Php 60,000 - Php 70,000)

Quezon City, Philippines, National Capital Region

Posted 9 days ago

Company:: J-K NETWORK SERVICES
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Number of vacancies:: 3

Job Description

COMPANY PROFILE: This company has offices in around 190 countries including the Philippines. They have service centers to different industries like IT Solutions, Sales, BPO especially HR, Finance and Administration and supply chain. They have been in the Industry for 100 above years.

Position: Spanish Healthcare Support
Industry: BPO Company
Work Location: Quezon City
Salary: Php 60,000 - Php 70,000 Monthly
Work Schedule: Night shift Schedule (5 working days not fixed weekend)
Work Set-up: Work onsite

BENEFITS:
• HMO
• Sick Leave
• Vacation Leave
• 13th Month Pay
• Government Mandated Benefits
• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:
• Filipino who can speak Spanish and English, written and oral communication skills
• Ability to work in an international and culturally diverse organization
• Proficient in MS Excel, Word and PowerPoint
• Open for Senior High School, Undergraduate, or College graduate
• At least 1 year of BPO experience preferably handling Healthcare account

JOB RESPONSIBILITIES:
• Responsible in assisting customer’s inquiries using Spanish and English Language through email, call, message, and live chat support
• Listen and resolve customer's concerns, issues, or questions
• Prepare reports by gathering data collected during customer interactions
• Demonstrate excellent customer service skills
• Participate in team meetings and achieve targets needed
• Accomplish other related tasks needed

RECRUITMENT PROCESS (ONLINE):
• Initial Interview
• Language Interview
• Final/Client Interview
• Job Offer

Look for Sophie