Customer Service for Travel Account

G/F, Tower Cebu IT Park, I. Villa St, Brgy Apas, Cebu City, Cebu
Posted 2 days ago
Company:
Talent Outsourcing Channel Solutions
Company Description:
Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client’s specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR approach. We supply employers with high quality and efficient workforce in a timely manner, serving as a light of success to both our candidates and our clients. Talent Outsourcing Channel (TORCH) Solutions provides training on how to deliver quality customer service, enhances the communication skills of the applicants, and makes them qualified for the job. We produce a qualified and fitted workforce through our coaching and training efforts. Recognizing the fast-growing industry of Business Process Outsourcing (BPO) in our country and seeing the need of the companies to meet a certain number of a qualified workforce with limited time, Talent Outsourcing Channel (TORCH) Solutions extends its service by providing direct endorsements of experienced and qualified candidates to Contact Centers.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Senior High School
Number of vacancies:
50

Job Description

We are seeking for a Customer Service for Travel Account position located in Cebu. As a Customer Service for Travel Account Representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting opportunity to join a leading global provider of customer experience solutions and work in a dynamic and stimulating call center environment.

What you'll be doing

- Provide excellent customer service through inbound and outbound calls
- Handle a variety of customer inquiries and requests with professionalism and empathy
- Work collaboratively with your team to ensure efficient and effective resolution of customer issues
- Document customer interactions and maintain accurate records
Contribute to continual process improvements to enhance the customer experience

What we're looking for

- At least HS Grad (old curriculum) SHS Grad
- | Excellent Communication skills |
- 1 year Customer Service Experience
Salary:
₱19,000.00 Monthly