Client Support Specialist - Fresh Graduates

Taguig, National Capital Region

Posted 11 days ago

Company:: Nityo Infotech Services Philippines
Company Description:: Nityo Infotech Corporation is the fastest-growing global IT Services & Solutions Company; headquartered in New Jersey, USA. Our services span from Application Management Outsourcing, Packaged Application Services, Remote Infrastructure Management, Product Development, and Support to higher value-added offerings, including Managed Platform and Product Engineering Services.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 4

Job Description

Nityo Infotech Services Philippines is looking for: Client Support Specialist - Fresh Graduates

Must have own laptop or desktop
Project based - 6 months contract
Full work from home but also has a possible client visit or face to face meeting with client preferably residing within Metro Manila or nearby provinces (ex. Cavite, Laguna, Bulacan, Rizal)
Salary: 15,200
Location: Pasig City

Qualifications:

Fresh graduate
Experience in sales is a plus
Experience in customer service is a plus

Responsibilities:
Resolve escalated issues within SLA and KPIs
Provide troubleshooting support to clients
Communicate the progress of the tickets
Prepare timely reports and presentations