Entry Level Client Support

Pasig, National Capital Region

Posted more than 30 days ago


Company:: Nityo Infotech
Company Description:: Nityo is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo has operations in 11 countries across the Globe (North America, Canada, United Kingdom, South Africa, Australia, Japan, Singapore, India, Malaysia, Thailand and Philippines). Its portfolio of solutions and services would include: Outsourcing; System Integration; Application Software Development; Consulting; Quality Assurance and Training. Nityo provides services to several local and multinational clients including those coming from Fortune-Global 1000 companies on Commercial, Industrial and Government sectors with key vertical markets such as: financial, life sciences, healthcare, telecommunications, utilities and independent software vendors.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 4

Job Description

Location: Pasig
Work schedule: Fexible up to 11am
Work Setup: Full work from home but also has a possible client visit or face to face meeting with client

QUALIFICATIONS:
• Graduate of IT related course
• Fresh graduate
• With own laptop/desktop to use during wfh
• Experience in sales is a plus
• Experience in customer service is a plus
• Provide troubleshooting support to clients
• Communicate the progress of the tickets
• Prepare timely reports and presentations

Personal Characteristics:
• Must have strong attention to detail
• Must be self-motivated
• Must have good self-confidence
• Must be excellence and achievement oriented
• Must have passion for customer experience
• Enthusiasm for new technology
• Collaborative, proactive and highly organized
• Good oral and written English communication skills
• Good presentation skills
• Must have service oriented personality, must be a good team player