1 year Workforce Scheduler exp in the Healthcare BPO industry 35k
manila, National Capital Region
Posted 9 days ago
- Company:
- GGIS Services
- Company Description:
- Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 5
Job Description
Position: Workforce Scheduler
Experience: At least 1 year of scheduling experience in the BPO industry; healthcare experience is an advantage
Salary: Php 35,000
Location: Must report to DFC; onsite set-up
Responsibilities:
Manage and maintain schedules for a large workforce within the BPO industry.
Coordinate with team leads and other departments to ensure accurate scheduling and staffing levels.
Adjust schedules based on business requirements and operational needs.
Monitor attendance and adherence to schedules, addressing any issues as they arise.
Ensure the timely and efficient deployment of resources to meet client needs.
- Salary:
- ₱35,000.00 Monthly
