Admin Secretary

Duties and Responsibilities:

1. Manage and coordinate the GGM’s schedule, including meetings, and appointments.

2. Prepare and organize reports, presentations, and correspondence on behalf of the GGM.

3. Handle confidential documents and information with discretion.

4. Maintain and update records, files, and databases related to executive operations.

5. Serve as the primary point of contact between the GGM and internal/external stakeholders.

6. Screen and manage phone calls, emails, and messages, prioritizing urgent matters.

7. Facilitate effective communication between the GGM and department heads, ensuring timely follow-ups.

8. Draft and distribute official memos, letters, and other communications.

9. Schedule and prepare agendas for executive and management meetings.

10. Take minutes, document action points, and follow up on assigned tasks.

11. Organize company events, conferences, and business engagements as required.

12. Assist the GGM in tracking key performance indicators (KPIs) and operational reports.

13. Support the execution of strategic initiatives by coordinating with relevant departments.

14. Conduct research and prepare briefing materials on industry trends and business developments.

15. Ensure the executive office is well-organized and operates efficiently.

16. Oversee office supplies, equipment maintenance, and other administrative needs.

17. Liaise with vendors, service providers, and stakeholders as necessary.

Qualifications, Skills & Experience:

1. Bachelor's degree in Business Administration, Hospitality Management, or a related field.

2. Minimum of 3-5 years of experience in an executive secretarial or administrative role, preferably in the hospitality industry.

3. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

4. Excellent verbal and written communication skills.

5. Exceptional organizational and multitasking abilities.

6. High level of professionalism, confidentiality, and discretion.

7. Ability to work under pressure and meet deadlines in a fast-paced environment.

8. Strong attention to detail and problem-solving skills.

9. Proactive and self-motivated with a strong sense of responsibility.

10. Excellent interpersonal skills to interact with senior management and stakeholders.

11. Ability to adapt to changing priorities and handle sensitive information with integrity.