IT Business Support Associate

Paranaque City, National Capital Region
Posted yesterday
Company:
BLADEGRASS TECHNOLOGIES INC.
Company Description:
Established in 2010 as a company solely engaged in the business of providing Internet-based Services, Bladegrass Technologies has grown and evolved itself into a Business and Technology Consulting company. We have positioned ourselves as a business enabler for both Enterprise and Business Process Outsourcing companies. Our business primarily focuses on the following functional offerings: Information Technology Solutions, Professional I.T. Services, H.R. Consulting, and Business Consulting
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

IT Support

1. Acts as a member of the internal IT Team in resolving issues
2. Acts as additional technical resource in large scale IT installations and movements
3. Actively participates and contributes to the company-wide IT improvement directive

Delivery

1. Effects delivery of products to clients according to approved schedule and costs
2. Secures required permits and gate passes
3. Coordinates with the General Services Department – Procurement on scheduling of deliveries and quality
control
4. Responsible for prompt resolution to any product and/or service concern, such as warranty claims, delivery
concerns and quality control in coordination with the Procurement Officer
5. Escalates product and services issues and concerns to Business Development and Service Delivery
Departments
6. Coordinates with the Accounting Department issues on shipment and delivery costs, payment procedures and
similar matters

Data Management

1. Safekeeps and maintains an accurate record of inventory items under the Operations Department
2. Ensures that records of operations transactions are organized and easily retrievable
3. Records and updates the computerized system for every receipt, delivery and stock movement transaction