Administrative Assistant
BGC, Taguig City, National Capital Region
Posted 12 days ago
- Company:
- FCT Group Inc.
- Company Description:
- FCT Group Inc. (Field Outsource Asia Inc., Caishen Marketing Services Inc. and TrackManila) is a Field Marketing Services Company with thirteen years experience in the field of marketing, promotional or Below-The-Line business. With the FCT team, you can be sure of customized services and quick response to help you achive your objective. As we envision to go beyond the traditional service. We are challenged to go the extra mile by developing creative concepts in the line of promotions & merchandising. We are more than just a manpower Agency because we actually provide services to our clients from the conceptualization up to the implementation of different promotional activities as well as the nationwide manpower deployment.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
-Female/Male
-Minimum 2 years of working experience in claims and customer service field.
-Excellent communication, presentation and listening skills.
Job Description:
Communication: Answer phones, emails, and take messages
Scheduling: Set up meetings, coordinate events, and prepare agendas
Organization: Maintain files, organize documents, and track inventory
Project management: Track deadlines, facilitate communication, and assist with project management
Accounting: Handle expense reporting, invoicing, and basic accounting tasks
Reception: Greet visitors and ensure the office runs smoothly.
Respond to customer inquiries by phone, email, social media, and chat
Resolve complaints and concerns in a timely manner
Provide product information and suggestions
Take orders, calculate charges, and process payments
Review customer accounts and make changes
Handle returns, refunds, and exchanges
Maintain customer records
Identify opportunities to upsell or cross-sell products and services
Collaborate with other departments to ensure customer satisfaction
- Salary:
- ₱23,470.00 Monthly
