Service Consultant (Telco Industry)
Taguig, National Capital Region
Posted 3 days ago
- Company:
- DEMOPOWER PHILIPPINES INC.
- Company Description:
- We are team of creative innovators and highly trained communicators with extensive knowledge in implementing brand activations. Whether in-store of in other relevant channels. We turn brand as your target market's top of mind choice, by conveying your message, inducing trial which, ultimately, results to conversion.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
- Meet all customer needs and exceed expectations, proactively seek solutions to problems, notifying management when concerns arise
- Maintain the highest customer service experience rating by 98%
- Proactively educate customers regarding basic guide and features of our HMS devices
- Ensure to update consistently the customer for all handled transactions until closure
- Perform aggressive selling approach for all products, accessories, HD films & devices
- Working with clients to understand their needs and to agree the scope of each consulting project
JOB SPECIFICATIONS:
- Candidate must possess at least Bachelor's/College Degree in any field, preferably in Business, Hotel & Restaurant, and Tourism
- Minimum of 1 – 2 years’ experience in customer service.
- Experience in Hotel & Restaurant, and Tourism industry will be considered.
- Experienced in Telco Industry or other Service Center is an advantage
- Willing to work 6 days a week, mall hour
