BPO Quality Manager - Travel Account (Pasay)
MOA Pasay, National Capital Region
Posted 4 days ago
- Company:
- RSD Human Resources Management Consultancy
- Company Description:
- Recruitment Solutions Department is a registered Recruitment Company in the Philippines, providing virtual Resourcing and Recruitment services, and is composed of recruitment freelancers with solid experience in the field of staffing; volume hiring, executive search, and consultancy. We aim to help our clients in meeting their manpower needs without hurting their financial resources, productivity, and most especially their short and long-term targets. Ultimately, we help seekers land a job and start creating their careers with our partners. The team started in the year 2017 and is currently supporting several BPO and non-BPO companies in the Philippines.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Minimum of 2 years as Quality Manager in BPO industry
Need candidate who has TRAVEL account experience.
Excellent working knowledge of MS Office.
Possess in-depth knowledge and skill of Six Sigma, Lean methodology (Minimum GB certified / BB trained resource).
Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience.
Analyze business processes and assist in identifying problems and mitigating plans for quality improvement.
- Salary:
- ₱95,000.00 Monthly
