Project Manager - Professional Services Company

Taguig, National Capital Region
Posted 4 days ago
Logo ALORICA Philippines
Company:
ALORICA Philippines
Company Description:
Alorica Inc. is a global leader in customer experience solutions. The Company supports the world's respected brands with the best talent and resources necessary to create insanely great experiences, as well as delivers a host of world-class services for industries of all kinds
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
5

Job Description

Job Description

Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Measure performance using appropriate project management tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and relevant stakeholders
Perform risk management to minimize potential risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Delegate project tasks based individual strengths, skill sets, and experience levels
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Use and continually develop leadership skills
Perform other related duties as assigned
Develop spreadsheets, diagrams and process maps to document needs (when needed)
Qualification

Required Skill: Infrastructure Service Management
With 8++ working experience in Infrastructure project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Strong working knowledge of Microsoft Office
Project Management Professional (PMP) and ITIL certifications are a plus
Bachelor's Degree in appropriate field of study or equivalent work experience
Experience with project management software tools
About The Professional Services Company

A multinational professional services company that provides technology, business, and management consulting services specializing in strategy, operations, technology, digital, and consultation. They service clients from all over the world and have offices located globally, with the Philippine branch comprising of about 50,000 employees.

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Salary:
₱100,000.00 Monthly