Orphan Management Officer
Makati, National Capital Region
Posted today
- Company:
- Hunter's Hub Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry. Hunter’s Hub sets itself apart from the rest of the company in the industry due to the various prominent selections of services that are custom-fit for our clients and the numerous kinds of professionals we are able to provide. Our services are highly based off of our clients’ needs and requirements, and we are able to dispense any kind of personnel that they need whether professional or non-professional. We look for only the best, and provide only the best.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
This also entails direct coordination with the Distribution Campaigns Execution team, RD Channel PICs, and other relevant stakeholders to ensure the effective and efficient adoption of orphan policies, thereby reducing orphan ratio and enhancing customer satisfaction within the Retail Distribution channels.
Ensure timely delivery of email and SMS communications to both distributor and policy owners on the processed transfer of business (TOB).
This will ensure that customer will be aware of their new distributor and vise-versa.
Ensure timely delivery of expected work outputs, as assigned by Orphan Management Lead, including but not limited to: sending of orphan lists to Sales Managers/Branch Heads, assignment of new servicing distributor, Orphan policy cleanup, regular tracking and monitoring of transferred policies and failed transfers, and sending of manual TOB requests to Licensing team.
Work closely with the project manager on all aspects of the project.
Regularly review work processes for areas of improvement.
Monitor and report on progress towards achievement of project plans and strategies.
Establish and maintain active and constructive collaboration with other stakeholders involved in the project.
Qualifications:
Proficient in MS Office applications, especially MS Excel
With good interpersonal and communication skills (oral and written)
With minimum of 2 years of experience in data management and analysis.
2 years experience in ensuring accurate monitoring of policy transfers and identification of areas for improvement
Proven experience in coordinating with relevant stakeholders to facilitate smooth execution of operational tasks.
Preferably with insurance policies and procedures, particularly in the context of orphan policies and transfer of business processes
Prior experience with automated systems or software for managing policy transfer is a PLUS (PAS, CRM, INSLY, Ebix BPO etc)