Customer Service Agent (Non-Voice)
Alabang, National Capital Region
Posted 7 days ago
- Company:
- WHR Global Consulting
- Company Description:
- Headhunting Candidates based in Japan, Philippines, India, Nepal, US, SG (APAC, SOUTH ASIA, MIDDLE EAST, LATAM, AMERICAS, EUROPE)
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Help resolve user issues via in-app tickets/email and chat efficiently and accurately
Navigate different users by making use of established SOPs; you will raise gaps and missing process steps when you find them
Communicate effectively and professionally in your interactions with users
Qualifications:
Education: Bachelor's degree preferred.
Good English communication skills
Familiar with social media platforms and other mobile/video-editing applications
Prior customer support experience is a plus but not required. Fresh graduates are welcome to apply
- Salary:
- ₱21,000.00 Monthly