Assistant Manager - Operations-Healthcare
Iloilo, Iloilo
Posted 6 days ago
- Company:
- Visage Executive Search
- Company Description:
- At Visage Executive Search, we are dedicated to connecting top-tier talent with the most dynamic and innovative companies in the industry. As a premier executive search firm, we specialize in identifying and recruiting exceptional leaders who drive business success. Our team of experienced professionals brings a deep understanding of various industries, with a particular focus on BPO, RPO, FMCG, Healthcare, IT and Gaming. We take pride in our tailored approach, working closely with our clients to understand their unique needs, culture, and strategic goals. With an extensive network and a commitment to excellence, we are uniquely positioned to find the right leaders who can make a significant impact. Whether you're seeking C-suite executives, senior management, or specialized roles, Visage Executive Search delivers unparalleled results through a blend of industry expertise, strategic insight, and personalized service. Our mission is to build long-lasting partnerships, helping businesses thrive by placing the right people in the right positions. At Visage Executive Search, we don't just find candidates; we find leaders.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
•5 years BPO experience
•At least 2 years of team handling experience
•1-2 years of healthcare domain experience
Other details :
*Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates Complete administrative tasks such as attendance, leave regularization, schedule adherence, communication with people, One on One and any training or coaching requiredReporting IT Issues and keeping the stakeholders and Management Informed. Maintaining a downtime log with the incident numberTracking daily incoming volume & Checking due date transactions against the capacity for the day/week/month