Sr. Operations Manager
CEBU CITY, Cebu
Posted 29 days ago
- Company:
- QUESS PHILIPPINES CORPORATION
- Company Description:
- Quess Corp Limited (Quess) is India's leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 10
Job Description
• Basic Skills on Minitab
• Internet usage and email access
• Basic knowledge in forecasting and scheduling
• Contact center management
• Understanding of risk management and compliance requirements to ensure operations adhere to legal, regulatory, and industry standards.
• Proficiency in using relevant data analysis and reporting tools to monitor operational performance metrics and identify areas for improvement.
• Expertise in operations management methodologies, such as Lean or Six Sigma, to drive process improvements, increase efficiency, and reduce costs.
• Domain Knowledge in respect to employee's current line of business
• Knowledge of the Insurance business in various industry domains