With or Without BPO experience (High Prio Banking)
Cebu, Cebu
Posted 12 days ago
- Company:
- NeksJob
- Company Description:
- Neksjob specializes in call center staffing and solutions. We understand the critical role that customer service plays in business success, and we are adept at providing skilled call center agents who excel in delivering exceptional customer experiences. Our expertise extends to recruiting for various call center roles, including customer support representatives, technical support specialists, and call center managers. We also offer tailored solutions for training and performance optimization, ensuring that your call center operations run smoothly and effectively.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Number of vacancies:
- 100
Job Description
Assist customers with their banking needs
Process transactions accurately and efficiently
Provide excellent customer service
Collaborate with team members to achieve branch goals
Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits
Build sustainable relationships and trust with customer accounts through open and interactive communication
Keep records of customer interactions, process customer accounts and file documents
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or Without BPO experience
Excellent Communication skills
Willing to work onsite
Additional Requirements:
NBI AND SSS Number available before training
- Salary:
- 18.400,00 ₱ Monthly