IT Asset Analyst

Taguig, National Capital Region
Posted 2 days ago
Company:
Vertere Global Solutions, Inc
Company Description:
Vértere Global Solutions, Inc. (Vértere) is an all-Filipino company established to engage in information technology (IT) enabled services including but not limited to software application development, maintenance and support, system integration, software quality assurance testing, database management and migration, IT infrastructure upgrade and support, IT professional staffing and business process outsourcing. Vértere started its operations in September 2017, resulting from a management buyout of Kforce Global Solutions, Inc., a wholly owned subsidiary of US professional staffing firm Kforce, Inc. Vértere traces its roots to year 1996 when an American company, Pinkerton Computer Consultants, set up Provident Computer Consultants in the Philippines to become its offshore development facility. Provident was renamed Kforce Global Solutions, Inc. after Kforce acquired Pinkerton in 2006. Our clients are our trusted business partners, driving all that we do. Vértere aims to provide the highest quality and best value services and solutions to clients. We ensure complete satisfaction. We are proud of our record of repeat engagements with our clients, as well as our clients’ sponsorship as we grow with new clients.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
5

Job Description

· Manage all IT hardware asset request and incident tickets received, including ticket closure once requests are fulfilled
· Manage IT hardware and software asset related chat and email queries from users
· Perform daily tasks of preparing hardware asset for deployment to users
· Communicate with users for hardware asset delivery confirmation
· Gatepass request and approval coordination for hardware asset movement
· Processing of IT asset acknowledgement form; creation, send to user, and monitor return of signed form (new and backlog completion)
· Process retrieved/ returned hardware asset from users
· Coordinate with vendor technician for hardware asset repairs, warranty claim and request for parts replacement
· Receive and process purchased hardware assets, including physical asset tagging prior to deployment
· Updating of IT hardware and software asset inventory
· Updating of Daily Endorsement Trackers
· Assist in physical asset inventory
· Updating of open and pending request and incident tickets (backlog completion)
· Creation of centralized software asset inventory – coordinate with stakeholders to complete all required information per software asset
· Creating and updating IT asset management process work instructions
· Other related functions and special projects that may be assigned as needed

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