Technical Support Specialist (Hybrid Set-Up)

Cebu City, Cebu

Posted 7 days ago


Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise. Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies. J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers. With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 10

Job Description

BENEFITS :
-Benefits (SSS, Philhealth, Pagibig, Etc)
-HMO, Insurance
-Allowances
-Other benefits will further discuss

JOB DETAILS :
Company Profile: Global professional services company with leading capabilities in digital, cloud and security.

Position: Technical Support Specialist
Company Industry: IT Company
Work Location: Cebu City
Salary: Php 25,000 - Php 40,000 and above
Work Set Up: Hybrid

JOB REQUIREMENTS:
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Expertise in x86 Server Operating Systems.
- Proficiency in Red Hat Enterprise Linux (RHEL).
- Experience with Microsoft Windows Server Administration.
- Ability to troubleshoot and resolve complex technical issues.

JOB RESPONSIBILITIES:
- Provide technical support and maintenance for production and development systems, both remotely and onsite
- Support hardware and software, implementing technology at the operating system level across all servers
- Perform basic to intermediate troubleshooting (L2).
- Work with cross-functional teams to resolve complex technical problems.

RECRUITMENT PROCESS:
- Onsite Process