Infra Tech Support Practitioner

Cebu, Cebu
Posted 9 days ago
Company:
NeksJob
Company Description:
Neksjob specializes in call center staffing and solutions. We understand the critical role that customer service plays in business success, and we are adept at providing skilled call center agents who excel in delivering exceptional customer experiences. Our expertise extends to recruiting for various call center roles, including customer support representatives, technical support specialists, and call center managers. We also offer tailored solutions for training and performance optimization, ensuring that your call center operations run smoothly and effectively.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
100

Job Description

Location: Cebu, Philippines

Join our team as an Infra Tech Support Practitioner and help ensure the smooth operation of production and development systems. You’ll troubleshoot hardware/software issues, implement OS-level technology, and support server and network areas.

Key Responsibilities:
Provide technical support for production and development systems
Troubleshoot hardware/software issues
Implement OS-level technology across servers and networks
Collaborate with cross-functional teams

Required Skills:
Proficiency in Server Operating Systems (x86)
Strong experience with Windows Server Administration
AWS Administration expertise
Fluent in Japanese (document modification and communication)
Experience with GitHub, Terraform/Ansible
Familiar with AWS, Azure, GCP services
Hands-on with Windows Server 2019/2022, RHEL8, Amazon Linux 2023

Additional Info:
Minimum 2 years of experience in server OS
Bachelor’s degree or relevant experience in IT Operations
Full-time role based in Cebu

Ready to take your career to the next level? Apply now!