HR Generalist-Onsite

Iloilo, Iloilo
Posted more than 30 days ago
Company:
TMDPH INC
Company Description:
Total Primary Care (TPC), the USA-based parent company and trade name of TMDPH Inc., was founded in 2014 in Austin, Texas by brothers Robert and Andrew Sek, driven by their vision to use a technology platform to grow and scale a healthcare group that provides exceptional primary care services to patients. TPC’s early years were marked by experimentation and learning, initially offering a wide spectrum of ancillary services before refining its focus on primary care. Since its inception, TPC has experienced substantial growth, expanding its operations into new markets, including launching the Dallas-Fort Worth area in 2018, San Antonio in 2021, Houston in 2022 and launching its first specialty division Total Behavioral Health in 2022. The PH subsidiary, TMDPH, Inc. was launched in 2021 to support TPC’s US operations and growth plans. At the core of Total Primary Care's success is its unwavering commitment to high-quality primary care, exemplified by significant investments in condition management programs. These programs have evolved over time to ensure that patients receive the best care and support. The company's dedication to offering top-tier primary care has become synonymous with the Total Primary Care brand. Total Primary Care's culture is guided by core values (T.E.A.R) Teamwork, Excellence, Accountability, and Respect. It places a strong emphasis on technology and patient-centered care, setting it apart in the healthcare industry. As the company marks over a decade of dedicated service, its vision for the future is clear - to continue delivering the best possible healthcare to its patients, with a particular focus on expanding its value-based care initiatives. As Total Primary Care continuously grows, its relentless commitment to healthcare excellence remains at the heart of its journey. The company's future is poised for further growth and innovation, built upon a foundation of high-quality primary care and an unwavering commitment to its patients' well-being. Our Vision We will improve the overall health of society by focusing on the underserved male patient population and the Medicare (aged 65+) population. Our Mission We will be the dominant primary care provider in Texas (to start) by offering a full suite of primary care and complementary specialties (e.g. behavioral health) and ancillary services to create a ‘one-stop shop’ for men’s and Medicare member’s health care needs. Our Values Teamwork: We collaborate to solve problems to lead to better results. Excellence: We balance striving for perfection & making progress, always seeking better ways. Accountability: We take ownership from start to finish! Respect: We respect and encourage our employees & patients with high integrity, always. Our Clinical Brands Total Care Primary Care (Senior and Family Focus) Total Men’s Primary Care (Men’s Focus) Total Behavioral Health (Behavioral Health Focus) Our Team-PH Office Support TPC is powered by a team from the Philippines, each contributing their expertise to ensure TPC can provide seamless healthcare services to patients. The team includes Medical Scribes, Insurance Verification Specialists, Medical Coders, Kustomers, Billers, Referrals, Medical Records personnel, Order Fulfillment Specialists, and Behavioral Health Coordinators, all working together to provide comprehensive and high-quality support and solutions. The PH team is an amazing group of dynamic and agile team members located in the very heart of Iloilo City. Started with a handful of hardworking and dedicated freelance team members working from home way back in 2018; the team, who were graduates of Allied Medical courses, initially supported Medical Coding, Insurance Verifications and Referrals. From then on, more and more departments were created to support the growth of TPC and the US operations. With its office nestled within the center of Mandurriao, Iloilo City, one of the 4 main districts of the city; it is strategically located for all its team members as well as potential new hires given its proximity to top universities and colleges. With TPC positioned to continue its growth and expand its current services in the US, the Iloilo office is poised to grow further, always willing to be there to support back-office works of the clinics.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Gender:
Female
Number of vacancies:
1

Job Description

We are seeking a dedicated and detail-oriented HR Generalist to join our team. The HR Generalist will be responsible for managing day-to-day HR operations, ensuring compliance with employment laws, and providing support across multiple HR functions, including recruitment, employee relations, performance management, benefits administration, and training. This role is key in fostering a positive work environment and ensuring the smooth running of HR processes.

Key Responsibilities:
Manage the full recruitment cycle, from job posting, phone interviews, offers to onboarding new hires.
Partner with hiring managers to identify personnel needs, scheduling applicants and develop job descriptions.
Conduct employee onboarding, including orientation, explaining benefit offerings, and schedule trainings.
Serve as a point of contact for employee inquiries, resolving issues promptly.
Provide guidance on team members, team leaders and assist with conflict resolution
Assist in the development and execution of performance appraisals and employee development plans.
Oversee the administration of employee benefits such as, travel and internet allowance, HMO and leaves management.
Ensure organizational compliance with labor laws and maintain up-to-date employee records.
Assist in creating and updating HR policies, ensuring alignment with company goals and legal standards.
Collaborate with accounting to ensure accurate and timely payroll processing.
Stay updated on compliance, regulatory concerns, and industry trends by maintaining connections with government agencies through attending conferences.
Participate in HR improvement initiatives and contribute to employee satisfaction and engagement programs.
Coordinate employee offboarding procedures, including exit interviews and the collection of company property.
Maintain confidentiality and accurate HR records.
Maintain the company’s HRIS
Handle other HR-related duties as needed.

Qualifications:
Bachelor’s degree in Psycology, Business Administration, or related field.
Proven experience as an HR Generalist or similar role.
Strong knowledge of labor laws and HR best practices.
Excellent communication, problem-solving, and organizational skills.
Ability to handle sensitive information with confidentiality.
Proficiency in Google workspace
Familiarity with HRIS, Payroll software
Knowledgeable on using Canva

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