TMDPH INC
- Business Industry / Sector
- Call center
- Province:
- Iloilo
- City:
- Iloilo
Company Description
At the core of Total Primary Care's success is its unwavering commitment to high-quality primary care, exemplified by significant investments in condition management programs. These programs have evolved over time to ensure that patients receive the best care and support. The company's dedication to offering top-tier primary care has become synonymous with the Total Primary Care brand.
Total Primary Care's culture is guided by core values (T.E.A.R) Teamwork, Excellence, Accountability, and Respect. It places a strong emphasis on technology and patient-centered care, setting it apart in the healthcare industry. As the company marks over a decade of dedicated service, its vision for the future is clear - to continue delivering the best possible healthcare to its patients, with a particular focus on expanding its value-based care initiatives.
As Total Primary Care continuously grows, its relentless commitment to healthcare excellence remains at the heart of its journey. The company's future is poised for further growth and innovation, built upon a foundation of high-quality primary care and an unwavering commitment to its patients' well-being.
Our Vision
We will improve the overall health of society by focusing on the underserved male patient population and the Medicare (aged 65+) population.
Our Mission
We will be the dominant primary care provider in Texas (to start) by offering a full suite of primary care and complementary specialties (e.g. behavioral health) and ancillary services to create a ‘one-stop shop’ for men’s and Medicare member’s health care needs.
Our Values
Teamwork: We collaborate to solve problems to lead to better results.
Excellence: We balance striving for perfection & making progress, always seeking better ways.
Accountability: We take ownership from start to finish!
Respect: We respect and encourage our employees & patients with high integrity, always.
Our Clinical Brands
Total Care Primary Care (Senior and Family Focus)
Total Men’s Primary Care (Men’s Focus)
Total Behavioral Health (Behavioral Health Focus)
Our Team-PH Office Support
TPC is powered by a team from the Philippines, each contributing their expertise to ensure TPC can provide seamless healthcare services to patients. The team includes Medical Scribes, Insurance Verification Specialists, Medical Coders, Kustomers, Billers, Referrals, Medical Records personnel, Order Fulfillment Specialists, and Behavioral Health Coordinators, all working together to provide comprehensive and high-quality support and solutions.
The PH team is an amazing group of dynamic and agile team members located in the very heart of Iloilo City. Started with a handful of hardworking and dedicated freelance team members working from home way back in 2018; the team, who were graduates of Allied Medical courses, initially supported Medical Coding, Insurance Verifications and Referrals. From then on, more and more departments were created to support the growth of TPC and the US operations. With its office nestled within the center of Mandurriao, Iloilo City, one of the 4 main districts of the city; it is strategically located for all its team members as well as potential new hires given its proximity to top universities and colleges.
With TPC positioned to continue its growth and expand its current services in the US, the Iloilo office is poised to grow further, always willing to be there to support back-office works of the clinics.