Destination Services and Corporate Housing Specialist

Mandaluyong, National Capital Region
Posted 9 days ago
Company:
Gratitude Philippines
Company Description:
We At Gratitude Philippines Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO Sector From Onshore To Offshore Locations.We Take Special Care Of Bpo Briefing Process To Gain Maximum Output From The Candidate And Everything The Company Has To Offer. Executive Search Gratitude Philippines Recruitment Services That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 14 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.Our Pan Philippines Presence And Contract Staffing Facilities Give Unparalleled Access To A Vast Base Of Candidates, Who We Rigorously Screen And Evaluate To Ensure The Right Fit Within Your Organization.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor’s Degree
Gender:
Any
Number of vacancies:
1

Job Description

Work setup: Hybrid (Once a week RTO)
Work schedule: Mon – Fri (8am - 5pm) , Can support PH & ANZ time zone.
May require flexibility to support Global stakeholders.
Location: Mandaluyong, Robinsons Cybergate Tower 2
Roles & Responsibilities per NOM:
• Manage CH/DS vendor program for allocated Market Units and support the MSL team as needed.
• Manage individual vendor contracts
• Manage vendor relationship
• Handle escalations with vendor or assignee, as needed
• Manage detailed remediations
• Manage reporting
• Maintain the DS tables in the ACE tool
• Collaborate with local P+ teams
• Coordinate, contribute, attend and follow up as needed on Quarterly Business • Reviews with Vendors
• Continue to identify ways to add value to the overall program including understanding of the costs and considerations for DS/CH services in the market
• Monitor Vendor SLAs
• Lead implementation offerings from Vendor (share with stakeholders as needed)
• Conduct ad-hoc check-ins with Vendor
• Support MU Lead, Designated Location MU Lead, MSLs, and Operations Support with DS+CH expertise when needed
• Completion of the vendor summary tool and overall tool management
• Info on DS in ACE tool
• Strategic thinking & innovation around DS & CH.
Must Have:
• 5-7 years relevant experience in Destination Services and Corporate Housing.
• Project Management
• Vendor Management
• Destination Services provider background/experience
• Escalations and conflict management.
• Customer service skills
• Critical and Analytical thinking skills
• Can support travelers (employees up to Executive level

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