We are Hiring for Call Center Agent
Davao, Davao del Sur
Posted 2 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Job Summary: We are seeking an enthusiastic Customer Support Representative to join our team. No prior call center experience is required. We are looking for individuals who are quick learners, excellent communicators, and passionate about providing exceptional customer service.
Key Responsibilities:
Respond promptly and courteously to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Assist customers with order placements, returns, and product selections.
Efficiently resolve customer complaints and issues.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members and participate in training sessions to continuously improve skills.
Benefits:
Competitive salary
Health, dental, and vision insurance
Paid time off
Professional development opportunities
Comprehensive training program
Qualifications:
High school diploma or equivalent.
Strong verbal and written communication skills.
Excellent problem-solving skills and attention to detail.
Proficiency with computers and basic software applications.
Positive attitude, empathy, and patience.
Ability to quickly learn and adapt to new systems and procedures.
1 Year Experience
- Salary:
- 17.500,00 ₱ Monthly