Call Center Agents - Davao - 1 year exp - 17500
Davao, Davao del Sur
Posted 3 days ago
- Company:
- Neksjob Corporation
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
We are looking for a motivated Call Center Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and efficient manner. The ideal candidate will be an excellent communicator, detail-oriented, and able to work independently in a fast-paced environment.
Responsibilities:
-Manage a high volume of inbound and outbound calls with professionalism.
-Assist customers with their inquiries and provide accurate and relevant information.
-Troubleshoot and resolve customer issues efficiently.
-Follow up with customers to ensure their issues are resolved to their satisfaction.
-Maintain customer records by updating account information.
-Adhere to company policies and procedures during interactions.
-Provide feedback and suggestions to improve customer service quality.
-Participate in training sessions to enhance product knowledge and service skills.
What are we looking for?
- High School Graduate/SHS Graduate
- Basic computer navigation skills
- Good to Excellent Communication skills
Join us and enjoy these benefits:
- Competitive salary package, company bonuses, and performance incentives
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- HMO coverage
- Life insurance
- Retirement plan
- Salary:
- 17.500,00 ₱ Monthly