Dialer Strategist Manager
Quezon City, National Capital Region
Posted more than 30 days ago
- Company:
- Cobden and Carter International
- Company Description:
- Cobden & Carter International are experts in providing the Talent Solutions and developing optimal organization efficiency required for companies to sustain and succeed in a competitive world.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
Core Responsibilities
· Responsible for daily management of the phone system including but not limited to list management,
creating and tracking adherence metrics, planning and scheduling of short and long-term staffing in the call center
· This role will also be providing compliance guidance when running outbound campaigns
· Responsible for all aspects of campaign management and strategy. As a Dialer Operations will use cutting-edge technology to monitor, analyze, and take action to achieve penetration goals
· Ensure adequate staffing levels and minimize organizational risks.
· Perform daily uploads, downloads, and importing
· Ensure and document outbound dialer activity
· Analyze dialer-output data to identify potential problems and issues
· Run payment report regularly
· Create and update dialing campaigns filter, list strategies, and reports
· Monitor and adjust the performance of the dialer systems
Qualifications:
· Bachelor's Degree
· 2-3 years experience with Outbound Calls
· Experience with dialer software
- Salary:
- 6.000,00 ₱ Monthly