Credit and Collection Associate

Credit Investigation:

· Ensures completeness of the client’s requirements submitted by the Sales Representatives.

· Validates if the Sales Representatives do Personal Data Verification by checking the requirements in relation to place of business and branches or warehouse.

· Assesses, analyzes and interprets client’s finances such as Financial Statements and bank statements or bank information to determine the degree of risks involved.

· Conducts bank investigation for terms and dated thru phone to determine sufficiency of the fund.

· Conducts investigation with the client’s supplier to determine the character of the borrower and stability of the business.

· To asks additional requirements if the submitted documents are not enough to cover the credit amount applied.

· Approves credit terms of regular transactions with no changes in the terms and amount and with good payment history.

· Submits findings/evaluation to Treasury / Credit & Collection Manager for approval of credit application.

· Consolidates customer’s assessment reports from Sales Representatives with field pictures. Encodes/updates customer information on credit limit section in the Quick Books system.

Collections:

· Receives and verify invoices and requisitions.

· Prepares customer’s invoice and ensures that before counter receipt is forwarded to the customer, invoice and delivery receipt are completed and signed by customer’s authorized representative.

· Encodes counter receipt once received by customer in Quick Books by entering the recipient’s name, collector’s name and date received by customer.

· If client has not transmitted their payment on or before its due date, the Collection Assistant shall immediately contact the client and Sales Representatives managing the client’s account.

· Does collection effort and notifies delinquent accounts by telephone or through dunning and demand letters.

· Records checks collected from customers in the logbook for documentation & reference.

· Posts customer payments by recording cash and check collections to customer accounts in the Quick Books system.

· Reviews customer refunds and adjustments.

· Advise customers of necessary actions and strategies for debt repayment.

· Monitors and analyzes credit-worthiness of accounts and recommend proper actions to the managers.

· Analyzes ageing reports and effect appropriate collection actions.